Traditional technical service support to customers around the world often involves long trips, resulting in a high carbon footprint.
The remote live video support solution overcomes geographical barriers by significantly reducing the need for travel.
Service in 3 different countries in 1½ hours
In a recent example, HARDI’s global technical service team assisted customers in Israel, Serbia and South Africa within just 1.5 hours using Remote live video support.
This eliminated the need for travel and saved approximately 3.4 tonnes of CO2 emissions in this one scenario alone. Imagine the combined impact when Remote live video support is used to eliminate other service trips.
Sustainability is a necessity
In a world where sustainability is no longer an option but a necessity, companies like HARDI are dedicated to using future-proof solutions to minimize environmental impacts. The Innomize Remote live video support concept is an example of how HARDI has increased their technological advancements and pursuit of efficiency.
Benefits of HARDI Remote live video support:
- Reduces carbon footprint from service travel
- Improves technical support efficiency
- Expands support access for customers in remote areas
- Increases customer satisfaction
The Innomize Remote live video support concept is an innovative solution that helps HARDI take responsibility for the environment while delivering excellent customer service.
Contact us to learn more about the solution and how it can also benefit your business.
Want to hear more?
Contact us by phone 40 86 34 00 or by email info@innomize.dk, if you want to hear more about how your company can achieve the same benefits as HARDI by using remote support.